Achieve the Korean Dewy Glow with YesCarel.
Free Shipping from Korea, only local rates applied.

Data Privacy

This Privacy Policy outlines our policy in relation to the collection, use, and protection of your Customer Data. From time to time, we may update our Privacy Policy to reflect current changes in our policy and the law. When we do so, we will notify you by posting it on our website for your information and reference.

By continuing to use the platform, products and website services, you signify that you have read, understood, and consented to the collection and use of your Customer Data, particularly your Personal Information, in accordance with this Privacy Policy.



Collection of Customer Data

As part of our continuing relationship with you, we collect your Customer Data, as may be applicable.

Customer Data are either Personal Information or Non-Personal Information:

  •  Personal Information is any information from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual, such as name, gender, date of birth, address, telephone/mobile number, email address, proof of identification, etc. It also includes information about:
    1. the services provided to you, such as, the platform for ordering, location information, and certain information about your account, as required by law;
    2. the location of your device whenever you are connected to our platform/site; and
    3. your use of our network, platform, network performance experience, diagnostics, such as: site speed, landing pages, data failures, exit pages, data analytics and other site performance issues to help us improve our site/network and quality of products and services, determine tailored content, and for other legitimate business purposes.
  • Non-Personal Information is any information that does not identify you individually, and includes statistical and analytical data, and anonymous and aggregate reports. We may also request you to update your Personal Information from time to time. Should you be unable to supply us with the required Personal Information, we may be unable to provide you with your requested products and services, and you may be unable to participate in our events, promotions or other activities. When you use our website and electronically communicate with us, depending on your settings, we may use cookies, web beacons, small data text files or similar technologies to identify your device and record your preferences, with your consent.



Use of Customer Data

Without limiting the generality of the foregoing, we use Customer Data to, among others:

  1. Provide ecommerce services, including customer support;
  2. Enhance your customer experience and determine tailored content to meet your preferences and needs;
  3. Communicate relevant services and/or advisories to you;
  4. Abide by any safety, security, public service or legal requirements and processes; and
  5. Process information for statistical, analytical, and research purposes.
  6. We use your Personal Information to the extent necessary to comply with the requirements of the law and legal process, such as a court order; to comply with a legal obligation; or to prevent imminent harm to public security, safety or order.

 

We use your Non-Personal Information for statistical, analytical, and research purposes to create anonymous and aggregate reports.

When required by our Privacy Policy and the law and before we use or process your Customer Data for any other purpose, we will ask for your consent.

We outsource or contract the processing of Customer Data to third parties, such as but not limited to, payment gateways, fraud systems, vendors, service providers, partners or other platform operators, to fulfill any of the above purposes. They are only authorized to use Customer Data for such contracted purposes. They may have access to Customer Data for a limited time under reasonable contractual and technical safeguards to limit their use of such information. We require them to protect Customer Data consistent with our Privacy Policy.

Welcome to Carel Points
Become a member

With more ways to unlock exciting perks, this is your all access pass to exclusive rewards.

Already have an account?

Carel Points

Earn more Carel Points for different actions, and turn those Carel Points into awesome rewards!

Earn By Inviting Friends

Give your friends a reward and claim your own when they make a purchase.

They get 300 Points They get 300 Points
You get 300 Points You get 300 Points
YesCarel